1. How long does shipping take? Orders are usually processed within 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.
2. Do you offer returns? Yes. You may return unused items in their original packaging within 14 days of delivery. Please contact us at support@shaldags.com to start a return.
3. Where do I send returns? Returns should be sent to: 128 Rue La Boétie 75008 Paris France
4. When will I receive my refund? Once we receive and inspect the returned item, a refund will be issued to your original payment method within 7–14 business days.
5. Are the products compatible with my devices? Please check the product description for compatibility details. Most of our accessories are designed for standard USB, USB-C, or common device connections.
6. How can I contact you? You can reach us by email at support@shaldags.com. We will reply within 48 hours.