Terms of service

These Terms of Service govern the use of shaldags.com, operated by SHALDAG.

By accessing or using this website, you agree to use it in accordance with these Terms and applicable law.

1. Website Operator

The website is operated by:

SHALDAG
128 Rue La Boétie
75008 Paris
France

SIREN: 893 217 570

Email:

support@shaldags.com

2. Permitted Use

You may use this website for lawful personal shopping purposes.

You must not:

Use the website fraudulently;
Attempt unauthorized access to any system;
Introduce viruses or malicious code;
Interfere with website security;
Attempt to disrupt the website;
Misuse another person's information;
Copy or commercially exploit protected content without authorization.

3. Products

SHALDAG currently sells physical consumer goods through the website.

We make reasonable efforts to provide accurate:

Product descriptions;
Product photographs;
Dimensions;
Prices;
Features.

Actual colors may vary slightly due to photography, lighting or screen settings.

Nothing in these Terms limits mandatory rights relating to product conformity.

4. Product Availability

Products are subject to availability.

Adding a product to your shopping cart does not reserve inventory.

If an ordered item becomes unavailable, we may cancel the affected item or order and refund the amount paid for it.

5. Prices

Prices displayed on shaldags.com are shown in euros (€) and include applicable VAT unless expressly stated otherwise.

Any applicable delivery charge is displayed before final order confirmation.

6. Payment

We currently accept:

Visa
Mastercard

SHALDAG does not currently use Shopify Payments.

Payments are processed through the payment services made available at checkout.

An order may be refused where:

Payment cannot be authorized;
Fraud is reasonably suspected;
Information provided is materially incorrect.

7. Orders

Submitting an order constitutes an offer to purchase the selected products.

We may refuse or cancel an order for a legitimate reason, including:

Product unavailability;
Payment failure;
Suspected fraud;
Obvious pricing errors;
An address outside our shipping area;
An address that cannot be served by our carrier.

If payment has already been collected for a cancelled order, the relevant amount will be refunded.

8. Shipping

Shipping is governed by our Shipping Policy.

We currently deliver only within the eligible areas of Metropolitan France described in that policy.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy and applicable mandatory consumer law.

10. Intellectual Property

Website content, including text, graphics, branding, layouts and original imagery, may be protected by intellectual property law.

You may not reproduce, redistribute or commercially exploit protected content without authorization except where legally permitted.

11. Third-Party Services

The website may depend on services provided by third parties, including ecommerce, payment and delivery providers.

SHALDAG is not responsible for independent third-party websites or services outside its control.

12. Website Availability

We aim to maintain website availability but cannot guarantee uninterrupted or error-free operation at all times.

Maintenance, security issues, technical incidents or circumstances outside our reasonable control may temporarily affect access.

13. Liability

Nothing in these Terms excludes or restricts any liability or consumer right that cannot legally be excluded.

To the extent permitted by law, SHALDAG is not responsible for indirect losses resulting solely from circumstances outside its reasonable control.

14. Applicable Law

These Terms are governed by French law.

Mandatory consumer protections remain unaffected.

15. Changes

We may update these Terms from time to time.

The version applicable to a purchase is the version made available when the relevant order is placed.

16. Contact